The Challenge: Intelligence gap in a highly volatile banking landscape
The global banking sector is inherently volatile. Macroeconomic disruptions, evolving regulations, and new-age challengers are constantly reshaping the competitive landscape. For a leading European bank with a strong global and regional presence staying agile was critical but increasingly difficult.Β
Its intelligence team faced challenges manually sifting through countless news sources, trying to gather important updates. It was time-consuming, error-prone and often meant that critical information came too late to stakeholders to act on.
βDelays or mistakes in gathering intelligence could have put us at serious risk,β said a senior leader from the bankβs intelligence and risk team. βWe couldβve faced compliance issues or missed out on key market opportunities, costing the bank millions. Our manual processes just werenβt cutting it; important updates often came too late to act on and it took way too much time.β
They knew they needed a smarter, faster way to capture and share intelligence, especially one that could keep pace with the rapidly evolving banking landscape. They needed a robust market and competitive intelligence (M&CI) tool.Β Β
The Solution: Smarter, faster intelligence with contify
After thoroughly evaluating multiple M&CI tools, the bank partnered with Contify to modernize and automate its intelligence workflows. The platform gave teams near real-time access to the news and insights that mattered most.
With Contify, they were able to:
- Access a curated newsfeed focused on priority topics such as macroeconomic changes, political risks, cybersecurity threats, and regulatory updates from bodies like the European Central Bank (ECB).
- Automate, personalize, and send easy-to-digest newsletters to 10+ internal teams, saving nearly 8.5 hours per week in manual compilation and formatting.
- Use Athena AI to distill complex information into concise, actionable insights that empowered decision-makers to move faster.
- Set up smart alerts to dynamically track competitors, new market entrants, and regulatory changes in real time.
- Mark and share critical updates instantly with key stakeholders through Contifyβs centralized Key Updates hub.
βContify gave us a clear, automated pipeline of relevant insights. Weβre no longer buried in data, weβre ahead of it,β the senior leader explained.
The Results: Efficiency, accuracy, and agility
Since using Contifyβs M&CI platform, the bank has seen major improvements:
- 70% reduction in manual effort for monitoring and filtering news and updates
- Negligible irrelevant insights, thanks to Contifyβs AI-powered filtering and semantic disambiguation
- Faster time-to-insights through real-time alerts and automated information distribution
- 40% improvement in decision-making across intelligence, risk, compliance, and strategy functions
Why it matters...
In a highly volatile banking environment, having access to the right intelligence at the right time isnβt just a convenience; itβs a business imperative. This European bankβs journey shows how automating and modernizing intelligence operations with Contify can save time, reduce risk, and enable faster, smarter decisions that drive business growth.
Are you ready to transform your intelligence operations with Contify?
Contact us today to learn how Contify can help you stay ahead in todayβs rapidly changing world.