How a leading European Bank transformed its intelligence operations with Contify

The global banking sector is inherently volatile. Macroeconomic disruptions, evolving regulations, and new-age challengers are constantly reshaping the competitive landscape. For a leading European bank with a strong global and regional presence staying agile was critical but increasingly difficult. 

Its intelligence team faced challenges manually sifting through countless news sources, trying to gather important updates. It was time-consuming, error-prone and often meant that critical information came too late to stakeholders to act on.

“Delays or mistakes in gathering intelligence could have put us at serious risk,” said a senior leader from the bank’s intelligence and risk team. “We could’ve faced compliance issues or missed out on key market opportunities, costing the bank millions. Our manual processes just weren’t cutting it; important updates often came too late to act on and it took way too much time.”

They knew they needed a smarter, faster way to capture and share intelligence, especially one that could keep pace with the rapidly evolving banking landscape. They needed a robust market and competitive intelligence (M&CI) tool.  

After thoroughly evaluating multiple M&CI tools, the bank partnered with Contify to modernize and automate its intelligence workflows. The platform gave teams near real-time access to the news and insights that mattered most.

With Contify, they were able to:

• Access a curated newsfeed focused on priority topics such as macroeconomic changes, political risks, cybersecurity threats, and regulatory updates from bodies like the European Central Bank (ECB).
• Automate, personalize, and send easy-to-digest newsletters to 10+ internal teams, saving nearly 8.5 hours per week in manual compilation and formatting.
• Use Athena AI to distill complex information into concise, actionable insights that empowered decision-makers to move faster.
• Set up smart alerts to dynamically track competitors, new market entrants, and regulatory changes in real time.
• Mark and share critical updates instantly with key stakeholders through Contify’s centralized Key Updates hub.

“Contify gave us a clear, automated pipeline of relevant insights. We’re no longer buried in data, we’re ahead of it,” the senior leader explained.

Since using Contify’s M&CI platform, the bank has seen major improvements:

• 70% reduction in manual effort for monitoring and filtering news and updates
• Negligible irrelevant insights, thanks to Contify’s AI-powered filtering and semantic disambiguation
• Faster time-to-insights through real-time alerts and automated information distribution
• 40% improvement in decision-making across intelligence, risk, compliance, and strategy functions

In a highly volatile banking environment, having access to the right intelligence at the right time isn’t just a convenience; it’s a business imperative. This European bank’s journey shows how automating and modernizing intelligence operations with Contify can save time, reduce risk, and enable faster, smarter decisions that drive business growth.

Are you ready to transform your intelligence operations with Contify?
Contact us today to learn how Contify can help you stay ahead in today’s rapidly changing world.